Shipping policy

Shipping Policy

Thank you for shopping with Pure Wardrobe. We are dedicated to delivering your order as quickly and safely as possible. Please review our shipping policy below for important information regarding processing and delivery times.

Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.

Please note that high order volumes or unforeseen circumstances may cause slight delays. If there is a significant delay with your shipment, we will notify you via email.

Shipping Times
Estimated delivery times vary depending on your location:

  • United States: 7–12 business days

  • Canada & Europe: 8–15 business days

  • Australia & New Zealand: 8–15 business days

  • Rest of the World: 10–20 business days

Shipping times are estimates and may vary due to customs processing, carrier delays, or other factors beyond our control.

Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. From time to time, we may offer free shipping promotions.

Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. Please allow 2–5 business days for tracking updates to appear in the carrier’s system.

Customs, Duties, and Taxes
Pure Wardrobe is not responsible for any customs fees, import duties, taxes, or additional charges that may apply once your package reaches your country. These charges are the customer’s responsibility.

Incorrect Addresses
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

If you notice an error, contact us immediately at contact@purewardrobe.store. We cannot guarantee changes once the order has been processed.

Lost or Stolen Packages
Pure Wardrobe is not responsible for lost or stolen packages confirmed as delivered by the carrier. If this occurs, we recommend contacting the shipping carrier directly for assistance.

Delayed Shipments
While we strive to meet estimated delivery times, delays can occur due to weather, carrier issues, customs, or other unforeseen circumstances. We appreciate your patience and understanding.

Contact Us
If you have any questions about this Shipping Policy, please contact us at contact@purewardrobe.store.